• FAQ :
  •  
  • Steps to rent a property in UZvillas:
  •  
  • Browse through our selections and choose your favorite villa. Once you find it, our system enables you to book it for 48 hours without making any payment.
  • You will have 48 hours to enter your name (login) and password in order to make the payment.This process ensures that the chosen property and dates have been reserved to you. If you prefer, you can make a phone call to our reservation center to ask any questions you may have about a particular property and to guide you through our payment system step by step.
  • Once we receive your payment for the property you will receive a phone call and a confirmation email from our reservation center. Our reservations staff will assist you with any questions or requests you may have.
  • We will send you a document that contains all the details of your booking and full contact information, maps and other information necessary for your arrival at the property.
  • Upon arrival there will be someone waiting for you to provide you with the keys (if it is the case) and give a brief tour with all the details so that you can get the most out of your stay.
  •  
  • What is a short term stay?
  •  
  • A lease or rental of a property usually involves a minimum rental period set by its owner or administrator. This period can range from daily, three days or a week. In each case special conditions are established. In most cases these unique properties are available for only a single group of people, so we can't admit multiple applications for the same date or destination.
  •  
  • Why should I pay the entire cost of booking at once?
  •  
  • Most properties we offer only allow people in the same group for rental period. So booking a particular date must be 100% guaranteed to provide the appropriate service to our customers. In some cases reservations well in advance, payment can be made in two parts; this will have some administrative costs that will be explained if applicable.
  •  
  • What if the property I want was already booked by someone else even though it was available?
  •  
  • The luxury villas booking system applies the principle of “the customer who pays first”, so you should know that the sooner you take your decision, the better.We make a great effort to get real and updated information on the availability of each property. However, the possibility exists that it is unavailable. In that case, we will make every effort to provide you with a new date or seek a similar property to the one you were booking. In case we can't satisfy your needs we will refund the money to you at no charge.
  •  
  • May I submit my property to be offered in UZvillas?
  •  
  • Yes. The property must go through the selection process and meet all standards set by UZvillas to be part of the system. We will be happy to assist and explain our services. Tel +1 754 206 5879 , +1 754 206 5928 Email: joinus@uzvillas.com.